Error in service HomepageT

While working on some Integration Broker configuration on an environment, I started getting a number of errors, and could no longer get past the login screen. On the PIA, the site just kept displaying the following:

an-error-has-occurred.png

Not very helpful! The application server logs (APPSRV_MMDD.LOG) was slighty more informative, giving the following messages:

Error in service HomepageT, CREF with URL can not be found: 
http://webserver.com:8000/psp/ps/EMPLOYEE/HRMS/?tab=DEFAULT
Failed to execute HomepageTemplate request  
Service HomepageT failed

Turns out, that the HRMS node had been made inactive. This was the node being used by the EMPLOYEE portal for HRMS/Campus Solutions, so it needed to be active. You can check the nodes being used by looking at the PORTAL_HOSTNODENAM field in PSPRDMDEFN.

Updating the node to active, by setting ACTIVE_NODE = 1 in PSMSGNODEDEFN for the HRMS node, stopping the application server, physically deleting the cache files, and restarting the application server resolved the issue.

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